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Healthcare Customer Service Supervisor - Specialty
Job DescriptionGreat employees deserve great leadership. Here is your chance to make a real difference in your career. CVS Health, is Fortune 4 Company and we are looking for leaders to make an impact. Responsible for the direct daily supervision of pharmacy service representatives (PSRs) personnel providing proactive compliance and ordering calls for all medications dispensed by CVS/specialty Pharmacy Network. The Supervisor is responsible for guidance and direction to staff, directing daily workflow, schedule preparation and management, ensuring adherence to standard operating procedures, interviewing/hiring process, staff training, problem solving and follow-up, performance monitoring and evaluation, including corrective action, and data gathering and report prep
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