| As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! JOB SUMMARY This position enhances efficiencies within the Conifer Core Outcomes Optimization by enhancing the product, developing training, and collaborating with Conifer Care Continuum Solutions senior staff, Senior Medical Director, and VBC Product Teams. This position will serve to bridge gaps within the Conifer Core Outcomes Optimization system usage and current content to better serve all system users. Also, this position is responsible for overseeing the development, maintenance and support of the Conifer Cares Outcomes Optimization product clinical content and guidelines. This individual will have the greatest knowledge of clinical content utilized in the clinician desktop application and will be used as a resource when prioritizing and resolving issues with regard to clinical content guidelines and imbedded editor. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. - Lead the design,creation, annual review, and maintenance of question/protocol guidelines per established nationally accepted medical guidelines. Includes ensuring compliance with URAC standards and VBC Policies and Procedures.
- Strategize with Senior Management to ensure products are innovative and successful. Includes supporting corporate initiatives that maintain and improve the quality of Conifer Core Outcomes Optimization.
- Lead the maintenance of content credibility with the Conifer Cares Outcomes Optimization products.
- Serve as liaison between clinical product teams, CFIA and external client to optimize CCOO capabilities
- Support the Clinical Advisory Team with establishing clinical best practice within the system and responsible for documentation of best practice methodology
- Responsible for obtaining Medical Director review and sign off of new clinical content guidelines.
- Assist with staff training material. Includes initial new hire orientation, ongoing education, approving education resources, and guiding staff towards consistency and excellence.
- Responsible for establishing processes and timelines for content updates.
- Oversee, establish and maintain process for communicating content update to internal staff and clients.
- Lead the demonstration of clinical product capabilities for potential new clients
Qualifications:
KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - General PC Knowledge
- Intermediate level competency in Microsoft Outlook, Excel, Word, Adobe and PowerPoint
- High level verbal and written communication skills
- Ability to effectively communicate with all levels of the organization as well as with all divisions/groups within the organization
- Strong leadership skills
- Excellent organizational and prioritization skills
- Ability to develop creative solutions to complex problems
- Ability to manage multiple projects and work independently
- 5-7 years of experience in the field or in a related area
- Analytical thinking
- Critical thinking
EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. - Minimum of a Bachelor�s Degree is required, Master�s Degree Preferred or equivalent clinical experience
- 5-10 years of clinical care experience required. Must have extensive knowledge of care management processes.
- Prior knowledge of clinical systems and technology preferred
- Demonstrated experience in customer facing presentations and/or negotiations
REQUIRED CERTIFICATIONS/LICENSURE Include minimum certification required to perform the job. - Bachelor of Science degree in Nursing (BSN)
- Current RN License in state of residence
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be able to work in sitting position, use computer and answer telephone
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Office/Remote Work Environment
TRAVEL - Approximately 25% travel may be required
OTHER - Ability to adhere to attendance policy (Position requires consistent attendance)
Job: Conifer Health Solutions Primary Location: Frisco, Texas Job Type: Full-time Shift Type: Days
Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. |
