Works with the Operations Manager/Director to provide administrative leadership assistance. Responsible for the day-to-day operational activities, human resources management, patient safety, and performance improvement, as well as all regulatory requirements of assigned area. Functions in an 80% administrative/20% clinical capacity.
Maintains responsibility for the operation accountability for assigned areas.
Provides administrative leadership support to the Operations Manager and Director.
Ensures compliance with all mandated regulations and guidelines.
Assists with creating and maintaining standards, operational activities, and performance measurement tools that meet operational and market needs in operational efficiency, quality, access, and patient satisfaction.
Assures that patient concerns are investigated and fully addressed.
Assists Operation Manager and Director with the financial performance of all assigned areas.
Reviews manpower needs and requests changes as needed.
Manages all nursing support staff.
Works with department RN Team Leaders or Leads to provide direction, guidance, and follow-up.
Works with Operations Manager and Director in all performance management activities and recruitment activitites for non-physician staff Maintains appropriate staffing levels and mix.
Leads and monitors annual staff patient safety education.
Monitors all incidents, serious and sentinel events, and ensures all events are reported.
Participates on teams designed to improve care with identified patient populations upon request.
Assumes safety, operational efficiency, and effectiveness of equipment.
Provides input into decisions to purchase equipment and long-range planning for technology.
Ensures that the patient safety improvement and management program will be given high priority and will support the program.
Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.
Graduate from Specialty Training Program-Nursing (Required)
Minimum of 2 years-Nursing (Required)
Certification(s) and License(s)
Basic Life Support Certification - American Heart Association (AHA); Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.